Privacy Policy

Last updated: 20-08-2025

1) Overview

Aahav Labs respects your privacy. We do not use your personal data for marketing. We do not sell personal data to third parties. We collect and use only what is necessary to operate the site, process orders, deliver downloads, and provide support.

2) Data We Collect

Account and order data – name, email, billing details, order history.
Technical and security data – IP address, device or browser information, logs for security and troubleshooting.
Support data – messages and attachments you send when contacting support.

3) Legal Bases for Processing

Contract – to process orders and provide downloads and support.
Legitimate interests – to secure our services and prevent fraud.
Legal obligations – to meet tax and accounting requirements.

4) Payments and Processors

We use multiple payment gateways to provide a better checkout experience. Limited data is shared with payment processors strictly to complete transactions and prevent fraud. If you face any payment issue, email hi@apparchitectneo.site and we will assist.

5) How We Use Data

To fulfill orders, provide downloads, and manage your account.
To provide support and handle special case reviews.
To maintain security, prevent abuse, and comply with law.

We do not use your data for marketing and we do not sell personal data to third parties.

6) Cookies

We use essential cookies for login, account, cart, and downloads. We may use minimal analytics for service quality and security. We do not use advertising cookies. See the Cookie Policy for details and management options.

7) Data Security

We apply technical and organizational measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal data.

8) Retention

We retain account and order records as required by tax and accounting laws. Support communications are retained as needed to provide service. When retention is no longer required, we delete or anonymize data.

9) Your Rights and Data Deletion

Subject to law, you may request access, correction, deletion, or a copy of your personal data. To request deletion from our server, email hi@apparchitectneo.site. We will assist, subject to legal retention requirements and technical feasibility.